The four notices at a glance
| Notice | What it means | What to do |
|---|---|---|
| CP565 | Your ITIN has been assigned | Check your name and details, then store the notice safely |
| CP566 | The IRS needs more information | Send exactly what it asks for, by the date on the notice |
| CP567 | Your application was rejected | Fix the reason given and submit a new, corrected W-7 |
| CP48 | Your ITIN is about to expire | Renew with Form W-7 before you file a return that needs it |
CP565: your ITIN has been assigned
CP565 — the IRS notice that confirms your ITIN has been assigned. It shows your ITIN and the name the IRS has on record, and it is mailed to the address on line 2 of your Form W-7. After the ITIN is assigned, the IRS processes the tax return you attached.
Check the spelling of your name against your passport. Then keep the original and a scan in two places: you’ll need the number for every future U.S. return and for forms such as the W-8BEN, and the IRS asks for a copy of the CP565, if you have it, when you write to it about your ITIN later. If you’ve lost it, see lost your ITIN?
CP566: the IRS needs more information
CP566 — the IRS needs more information before it can process your application. It lists what is missing or unclear — often a supporting document for the reason box or exception you claimed, or an identity document the IRS couldn’t accept.
- Send exactly what the notice asks for, and nothing that contradicts your original application.
- Reply by the deadline on the notice. If you don’t, the application can be rejected.
- Copies must be certified by the agency that issued the document. Notarized copies are not accepted.
If you applied through us, send us the notice and we prepare the response with you. If you applied elsewhere and aren’t sure what the IRS wants, our ITIN delay help can review it.
CP567: your application was rejected
CP567 — your ITIN application was rejected; the notice gives the reason. Common reasons include a missing tax return or exception documents, documents the IRS couldn’t accept (such as notarized copies) and a reason box that didn’t match the paperwork.
A rejected application isn’t fixed by sending it again unchanged. Read the reason, correct the problem, and submit a new Form W-7 with the right documents — and the full IRS processing window starts again. Our CP567 rejection rescue does this for applications filed elsewhere.
Filing through a Certifying Acceptance Agent cuts the risk of getting here. Applications filed through a Certifying Acceptance Agent were rejected 12.3% of the time, against 27.3% when originals were mailed to the IRS and 18.4% through IRS offices (National Taxpayer Advocate, CY2023 to September 2024).
CP48: your ITIN is about to expire
CP48 — your ITIN is about to expire. An ITIN that has not been used on a federal tax return at least once in three consecutive tax years expires on December 31 of the third year. An expired ITIN can still be renewed, but a return filed with an expired ITIN can be delayed and some credits held back until it is renewed.
Renewing uses the same Form W-7 (tick "Renew an existing ITIN") and, unless an exception applies, a federal tax return. You don’t need to renew if you won’t file a U.S. return. See ITIN renewal for how it works.
When nothing arrives
If the IRS window has passed — 7 weeks (9–11 weeks from January 15 to April 30 or from abroad) — and no notice has arrived, call the IRS at 800-829-1040 (in the U.S.) or +1 267-941-1000 (not toll-free) from abroad to ask about the status before you do anything else. A notice may have gone to an old address. See how long an ITIN takes for the full checklist.