ITINNumber.io

CP567 rejection rescue

ITIN application rejected? Let’s fix the reason and resubmit.

A CP567 means the IRS rejected your Form W-7 and states why. Most rejections come down to documents — expired, notarized instead of certified, or missing — or to a missing tax return or exception proof. A rejected application can’t be patched: you file a new, complete one. We diagnose exactly what went wrong and prepare a resubmission that fixes it.

  • Your CP567 read and the rejection reason explained
  • Documents rebuilt: CAA-certified passport copy, valid exception proof
  • New W-7 with names and dates matching your passport
  • Filed with tracking and followed through the IRS wait
Case review
ITIN Readiness
Pre-filing check
Specialist review in progress
1–3
business days to prepare
  • Passport scan uploadedVerified
  • Reason for applying (W-7 box)Verified
  • Foreign address verifiedVerified
  • Tax return or exception documentsNeeds review
  • CAA video verificationPending
Who this is for

This service is built for these situations

You received a CP567

The IRS rejected your W-7. The notice gives the reason — we start there.

You sent notarized copies

The IRS doesn’t accept notarized copies; copies must be certified by the issuing agency, or a passport copy by a CAA.

Your passport had expired

Supporting documents must be current when the IRS receives them.

You didn’t include a tax return

Unless an exception applies, the W-7 must be attached to a valid federal tax return.

Your exception proof was not accepted

Each exception needs specific documents, such as a withholding agent letter or an LLC agreement excerpt.

You never answered a CP566

If the IRS asked for more information and didn’t get it in time, the application is rejected.

Why this is hard alone

Getting an ITIN from outside the U.S. is full of small traps

The IRS rejects a large share of ITIN applications, and most rejections and long delays come from a handful of avoidable mistakes: the wrong documents, a missing tax return or exception proof, or originals lost in the mail.

Common pitfalls

What usually goes wrong when filing alone

  • Documents were notarized, uncertified or expired, so the IRS couldn’t verify identity or foreign status.
  • No tax return was attached, and the exception claimed wasn’t backed by the documents the W-7 instructions require.
  • The name or date of birth on the W-7 didn’t match the passport or the tax return.
  • A CP566 asking for more information went unanswered, so the IRS rejected the application.

Our approach

How we prevent each of those problems

  • Our CAA examines your original passport on a recorded video call and certifies a copy — no notarized copies, no originals in the mail.
  • We attach the right return, or rebuild your exception package with the documents the IRS lists.
  • Every name and date on the new W-7 is checked against your passport and return before filing.
  • We file the new application with tracking and answer any CP566 the IRS sends.
Our approach

What we actually do for you

  1. Diagnose the rejection

    We read your CP567 and your original W-7 package side by side, and tell you exactly what the IRS objected to and what has to change.

  2. Rebuild and certify

    We prepare a new W-7, certify your passport copy as a Certifying Acceptance Agent and assemble the return or exception documents the IRS needs.

  3. Resubmit and track

    We file the new application, track it through the IRS wait, answer any follow-up notice and send you the CP565 once your ITIN is assigned.

Compare what each package includes on our ITIN service pricing page.

Illustration of a sample CP567 letter stamped Rejected, with an arrow to a corrected Form W-7 marked Resubmitted

ITIN Rejected (CP567)

Prepared and certified by our CAA team

IRS-published details

Three ways a Form W-7 reaches the IRS

Every ITIN application needs the W-7, proof of identity and foreign status, and usually a tax return. These are the routes the IRS lists for getting your documents to it. You can use any of them yourself — the ITIN is free.

IRS ITIN application routes
Certifying Acceptance Agent (CAA)An IRS-authorized agent reviews your original passport (in person or on a video interview) and certifies a copyAnywhere in the worldOriginal passport is not mailed to the IRS
Mail to the IRSInternal Revenue Service, ITIN Operation, P.O. Box 149342, Austin, TX 78714-9342Anywhere in the worldYou mail originals or copies certified by the issuing agency; originals are returned by mail
IRS Taxpayer Assistance CenterIn-person appointment at a designated IRS office (844-545-5640)Inside the U.S. onlyDocuments reviewed and returned at the appointment
  • Processing time. The IRS says to allow 7 weeks for an ITIN decision, or 9–11 weeks if you apply during peak season (January 15 – April 30) or from overseas. Nobody — no agent and no paid service — can make the IRS process an ITIN faster.
  • Certified copies only. Copies must be certified by the agency that issued the document. Notarized copies are not accepted.
  • A return, or an exception. Form W-7 must be attached to a valid federal income tax return unless you qualify for one of the exceptions listed in the W-7 instructions.

Why the route matters: Applications filed through a Certifying Acceptance Agent were rejected 12.3% of the time, against 27.3% when originals were mailed to the IRS and 18.4% through IRS offices (National Taxpayer Advocate, CY2023 to September 2024).

Free assessment

Get a clear next step for your case

Share your situation and a specialist will reply within one business day. The assessment is free.

  • Free to askThe assessment costs nothing. Our packages have fixed prices, fully refundable until we file your W-7.
  • Honest directionIf we're not the right fit, we'll say so and point you elsewhere.
  • Private by defaultYour details stay with us. We don't sell or share data.
Frequently asked questions

Common questions from non-U.S. applicants

If your question isn't here, contact us — we'll answer honestly, even if the answer is 'this isn't a fit for our service.'

What does a CP567 mean?

CP567 — your ITIN application was rejected; the notice gives the reason. It is not a ban: once you fix the reason, you can apply again.

What are the most common rejection reasons?

Missing, expired or non-certified documents; notarized copies, which the IRS doesn’t accept; no tax return attached and no valid exception proof; a name or date of birth on the W-7 that doesn’t match the documents; and no reply to a CP566.

Can I just send the missing document?

No. Once rejected, the application is closed. You file a new, complete W-7 package with all supporting documents and the tax return or exception proof — not just the item that was missing.

Does using a CAA lower the chance of rejection?

Applications filed through a Certifying Acceptance Agent were rejected 12.3% of the time, against 27.3% when originals were mailed to the IRS and 18.4% through IRS offices (National Taxpayer Advocate, CY2023 to September 2024). A CAA can’t guarantee approval — the IRS decides every application — but certified documents remove one of the most common causes.

How much does rejection rescue cost?

If your original application was filed elsewhere, CP567 rejection rescue is $149, paid through General payment. If we filed your application under ITIN Priority or ITIN Complete, one resubmission after a rejection is included at no extra cost.

How long will the resubmission take?

We prepare and certify the new application within 1–3 business days of complete documents and the video verification. The IRS clock then starts again: 7 weeks (9–11 weeks from January 15 to April 30 or from abroad). Nobody — no agent and no paid service — can make the IRS process an ITIN faster.

Ready to get your ITIN without mailing your passport?

Tell us who needs an ITIN and why. A specialist will reply within one business day with the documents you need and a clear plan.

Or email support@itinnumber.io

  • Reply within one business dayA specialist reviews your case and outlines a clear plan.
  • Free resubmissionPriority and Complete include one free resubmission if the IRS rejects your application.
  • Refund before filingChange your mind before we file your W-7? Full refund, no questions.

Two clocks apply to every ITIN. Ours: we prepare and certify your application within 1–3 business days of receiving your documents and completing the video verification. The IRS’s: it says to allow 7 weeks, or 9–11 weeks from January 15 to April 30 or when you apply from abroad — and nobody can speed that up. We track your application through the IRS wait, follow up once the IRS window has passed, and tell you as soon as your ITIN is assigned. All prices are listed in USD with no hidden fees, and payments are made securely by debit or credit card through Razorpay. The IRS charges nothing for the ITIN itself.