CP567 rejection rescue
ITIN application rejected? Let’s fix the reason and resubmit.
A CP567 means the IRS rejected your Form W-7 and states why. Most rejections come down to documents — expired, notarized instead of certified, or missing — or to a missing tax return or exception proof. A rejected application can’t be patched: you file a new, complete one. We diagnose exactly what went wrong and prepare a resubmission that fixes it.
- Your CP567 read and the rejection reason explained
- Documents rebuilt: CAA-certified passport copy, valid exception proof
- New W-7 with names and dates matching your passport
- Filed with tracking and followed through the IRS wait
- Reply within one business day
- Private service, not the IRS — read our disclaimer
- Passport scan uploadedVerified
- Reason for applying (W-7 box)Verified
- Foreign address verifiedVerified
- Tax return or exception documentsNeeds review
- CAA video verificationPending
This service is built for these situations
You received a CP567
The IRS rejected your W-7. The notice gives the reason — we start there.
You sent notarized copies
The IRS doesn’t accept notarized copies; copies must be certified by the issuing agency, or a passport copy by a CAA.
Your passport had expired
Supporting documents must be current when the IRS receives them.
You didn’t include a tax return
Unless an exception applies, the W-7 must be attached to a valid federal tax return.
Your exception proof was not accepted
Each exception needs specific documents, such as a withholding agent letter or an LLC agreement excerpt.
You never answered a CP566
If the IRS asked for more information and didn’t get it in time, the application is rejected.
Getting an ITIN from outside the U.S. is full of small traps
The IRS rejects a large share of ITIN applications, and most rejections and long delays come from a handful of avoidable mistakes: the wrong documents, a missing tax return or exception proof, or originals lost in the mail.
Common pitfalls
What usually goes wrong when filing alone
- Documents were notarized, uncertified or expired, so the IRS couldn’t verify identity or foreign status.
- No tax return was attached, and the exception claimed wasn’t backed by the documents the W-7 instructions require.
- The name or date of birth on the W-7 didn’t match the passport or the tax return.
- A CP566 asking for more information went unanswered, so the IRS rejected the application.
Our approach
How we prevent each of those problems
- Our CAA examines your original passport on a recorded video call and certifies a copy — no notarized copies, no originals in the mail.
- We attach the right return, or rebuild your exception package with the documents the IRS lists.
- Every name and date on the new W-7 is checked against your passport and return before filing.
- We file the new application with tracking and answer any CP566 the IRS sends.
What we actually do for you
Diagnose the rejection
We read your CP567 and your original W-7 package side by side, and tell you exactly what the IRS objected to and what has to change.
Rebuild and certify
We prepare a new W-7, certify your passport copy as a Certifying Acceptance Agent and assemble the return or exception documents the IRS needs.
Resubmit and track
We file the new application, track it through the IRS wait, answer any follow-up notice and send you the CP565 once your ITIN is assigned.
Compare what each package includes on our ITIN service pricing page.

ITIN Rejected (CP567)
Prepared and certified by our CAA team
Three ways a Form W-7 reaches the IRS
Every ITIN application needs the W-7, proof of identity and foreign status, and usually a tax return. These are the routes the IRS lists for getting your documents to it. You can use any of them yourself — the ITIN is free.
| Route | How it works | Who can use it | Your original documents |
|---|---|---|---|
| Certifying Acceptance Agent (CAA) | An IRS-authorized agent reviews your original passport (in person or on a video interview) and certifies a copy | Anywhere in the world | Original passport is not mailed to the IRS |
| Mail to the IRS | Internal Revenue Service, ITIN Operation, P.O. Box 149342, Austin, TX 78714-9342 | Anywhere in the world | You mail originals or copies certified by the issuing agency; originals are returned by mail |
| IRS Taxpayer Assistance Center | In-person appointment at a designated IRS office (844-545-5640) | Inside the U.S. only | Documents reviewed and returned at the appointment |
- Processing time. The IRS says to allow 7 weeks for an ITIN decision, or 9–11 weeks if you apply during peak season (January 15 – April 30) or from overseas. Nobody — no agent and no paid service — can make the IRS process an ITIN faster.
- Certified copies only. Copies must be certified by the agency that issued the document. Notarized copies are not accepted.
- A return, or an exception. Form W-7 must be attached to a valid federal income tax return unless you qualify for one of the exceptions listed in the W-7 instructions.
Why the route matters: Applications filed through a Certifying Acceptance Agent were rejected 12.3% of the time, against 27.3% when originals were mailed to the IRS and 18.4% through IRS offices (National Taxpayer Advocate, CY2023 to September 2024).
Get a clear next step for your case
Share your situation and a specialist will reply within one business day. The assessment is free.
- Free to askThe assessment costs nothing. Our packages have fixed prices, fully refundable until we file your W-7.
- Honest directionIf we're not the right fit, we'll say so and point you elsewhere.
- Private by defaultYour details stay with us. We don't sell or share data.
Common questions from non-U.S. applicants
If your question isn't here, contact us — we'll answer honestly, even if the answer is 'this isn't a fit for our service.'
What does a CP567 mean?
CP567 — your ITIN application was rejected; the notice gives the reason. It is not a ban: once you fix the reason, you can apply again.
What are the most common rejection reasons?
Missing, expired or non-certified documents; notarized copies, which the IRS doesn’t accept; no tax return attached and no valid exception proof; a name or date of birth on the W-7 that doesn’t match the documents; and no reply to a CP566.
Can I just send the missing document?
No. Once rejected, the application is closed. You file a new, complete W-7 package with all supporting documents and the tax return or exception proof — not just the item that was missing.
Does using a CAA lower the chance of rejection?
Applications filed through a Certifying Acceptance Agent were rejected 12.3% of the time, against 27.3% when originals were mailed to the IRS and 18.4% through IRS offices (National Taxpayer Advocate, CY2023 to September 2024). A CAA can’t guarantee approval — the IRS decides every application — but certified documents remove one of the most common causes.
How much does rejection rescue cost?
If your original application was filed elsewhere, CP567 rejection rescue is $149, paid through General payment. If we filed your application under ITIN Priority or ITIN Complete, one resubmission after a rejection is included at no extra cost.
How long will the resubmission take?
We prepare and certify the new application within 1–3 business days of complete documents and the video verification. The IRS clock then starts again: 7 weeks (9–11 weeks from January 15 to April 30 or from abroad). Nobody — no agent and no paid service — can make the IRS process an ITIN faster.
Ready to get your ITIN without mailing your passport?
Tell us who needs an ITIN and why. A specialist will reply within one business day with the documents you need and a clear plan.
Or email support@itinnumber.io
- Reply within one business dayA specialist reviews your case and outlines a clear plan.
- Free resubmissionPriority and Complete include one free resubmission if the IRS rejects your application.
- Refund before filingChange your mind before we file your W-7? Full refund, no questions.
Two clocks apply to every ITIN. Ours: we prepare and certify your application within 1–3 business days of receiving your documents and completing the video verification. The IRS’s: it says to allow 7 weeks, or 9–11 weeks from January 15 to April 30 or when you apply from abroad — and nobody can speed that up. We track your application through the IRS wait, follow up once the IRS window has passed, and tell you as soon as your ITIN is assigned. All prices are listed in USD with no hidden fees, and payments are made securely by debit or credit card through Razorpay. The IRS charges nothing for the ITIN itself.
